Frequently Asked Questions
Everything you need to know about our footwear and services.
How do I determine my correct size in Grant Stone boots?
Most of our customers find that sizing down a half size from their standard Brannock device measurement or athletic shoe size provides the best fit, as our lasts tend to run slightly large.
What is your return and exchange policy?
We offer a 30-day return window for unworn items in their original condition. Please ensure you try your footwear on a carpeted surface to avoid scuffing the leather outsoles.
Where are your shoes and boots manufactured?
Our footwear is meticulously crafted in Xiamen, China, using premium components including vegetable-tanned leathers from world-renowned tanneries like Horween and C.F. Stead.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
Can Grant Stone footwear be resoled?
Absolutely. All of our footwear features a Goodyear Welt construction, which allows the soles to be replaced multiple times by a professional cobbler, extending the life of your boots for years.
How should I care for my leather footwear?
We recommend using cedar shoe trees to maintain shape and absorb moisture, along with regular brushing and the application of a high-quality leather conditioner every few months.